IT Support Services - Exeter

Keeping your business running smoothly 24/7.
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IT made easy

Our team of certified IT professionals are available for one off consultacny or fully managed IT support services.

We provide essential maintainence to ensure IT systems are robust and secure and always online.

Our service offering is designed to minimize downtime and solve problems fast!

  • Certified IT Professionals
  • Fast resolution
  • World class service
  • Industry-leading technology and systems

Our Partners

 

Choose your support package

Choose from fully managed IT support or "Pay as you go" support

Managed IT Support Services

From cloud deployment to sofware setup and support our range of IT support contracts keep your business running smothly 24/7.

Pay as you go IT support

If you just need occasional help or perhaps your IT department needs extra capacity for a short time.. this is the option for you.

What we support

Cloud

  • Server managment
  • Web Hosting
  • Office 365 & Email
  • Cloud backup provision

Networks & Physical Infrastructure

  • Network Design and Installation
  • Network monitoring and management
  • Office IT setup and management

Business Comms and Connectivity

  • Business Phone Systems
  • Business Broadband
  • 4G & 5G remote connectivity

IT Audit

Before undertaking an IT Support Contract, we perform a full audit, to determine the systems we will be supporting, find out where there may be existing issues within the systems or infrastructure and develop a strategy for improvements and streamlining for ongoing smooth operations.

In some cases we may suggest investment in infrastructure to make sure we are able to support you effectively and we can help with project work and timelines for making these improvements, should they be required.

IT Audit

Remote Support

Remote Monitoring

Depending on the hardware installed at your locations, we remotely monitor your network infrastructure, allowing us to proactively react to any issues, keep hardware up to date and know instantly if there were any outages.

Your network is key to your business and we work hard to make sure you stay up and running all the time.

Remote Access

Using our secure remote access tool, we can have simple one click access to your end users computers, allowing us to resolve issues within minutes and without costly visits to sites, streamlining your efficiency and minimising your costs.

Our solution is secure and scalable, linking directly to our support ticketing system making support escalations simple and allowing technicians to see all previous information seamlessly when taking over the resolution process from the previous technician.

Andrew Chapel
VISYOO were excellent in providing a solution to a long standing broadband connectivity problem. I was really impressed with their pragmatic approach and in particular the way they developed the ...
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Andrew Chapel
VISYOO were excellent in providing a solution to a long standing broadband connectivity problem. I was really impressed with their pragmatic approach and in particular the way they developed the solution in stages. This not only helped me understand exactly what I needed, but also helped manage the cost of the project. VISYOO were also extremely responsive in fault finding and fixing as the solution took shape. I have no hesitation in recommending them and will continue to use them as my broadband service partner.
Andrew Chapel
Andrew Chapel
Sean White
We called Visyoo when we had issues with our shop/ cafe WiFi. Ollie came out instantly to help us, listening to the problem and solving it quickly. He was great ...
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Sean White
Courtyard Solicitors LLP
We called Visyoo when we had issues with our shop/ cafe WiFi. Ollie came out instantly to help us, listening to the problem and solving it quickly. He was great at recommending ideas and strategies to improve our systems and avoid it happening again! We have since made several more calls to Ollie and the team to solve similar problems ! Always knowledgeable and professional! Fantastic service, would recommend to anyone!
Sean White
Sean White
Courtyard Solicitors LLP
Will Connor
Web hosting has been fast and reliable, easy to set up. When I needed a bit of tech support the response was very quick, easy to understand and solved my ...
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Will Connor
Elephant Drums
Web hosting has been fast and reliable, easy to set up. When I needed a bit of tech support the response was very quick, easy to understand and solved my issue straight away.
Will Connor
Will Connor
Elephant Drums
Beth Teare
We called Visyoo when we had issues with our shop/ cafe WiFi. Ollie came out instantly to help us, listening to the problem and solving it quickly. He was great ...
Read More
Bethan Teare
Eversfield Organic
We called Visyoo when we had issues with our shop/ cafe WiFi. Ollie came out instantly to help us, listening to the problem and solving it quickly. He was great at recommending ideas and strategies to improve our systems and avoid it happening again! We have since made several more calls to Ollie and the team to solve similar problems ! Always knowledgeable and professional! Fantastic service, would recommend to anyone!
Beth Teare
Bethan Teare
Eversfield Organic
Phillip Dark
"Since using Visyoo-Voice, we have much more confidence that calls are getting through and being answered efficiently. We share with another business and while their system struggled with our 4G ...
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Phillip Dark
Director, Dark Electrical
"Since using Visyoo-Voice, we have much more confidence that calls are getting through and being answered efficiently. We share with another business and while their system struggled with our 4G router, ours stayed solid throughout! Top Service!"
Phillip Dark
Phillip Dark
Director, Dark Electrical
Ben Tisdal
“The VISYOO team recently installed an external 4G aerial & router. They did an efficient job & we cannot believe the difference compared with our previous miserable experience with a ...
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Ben Tisdall
Sportiva Events
“The VISYOO team recently installed an external 4G aerial & router. They did an efficient job & we cannot believe the difference compared with our previous miserable experience with a BT landline.”
Ben Tisdal
Ben Tisdall
Sportiva Events

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